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Privacy policy of SportOkay.com

ACCESS DATA AND HOSTING

You can visit our website without indicating personal details. We only store access data in so-called server logfiles, such as the name of the requested file, your IP-address, date and time of access, data volume transferred and accessing provider.

These data are evaluated exclusively in order to ensure a smooth operation of the website and in order to improve our services and information and do not permit any inference as regards your person. This serves as preservation for a correct presentation of our offer according to Art. 6 para. 1 sentence 1 lit. F GDPR. All access data are cancelled max. 7 days after the end of your visit in our site.

If you are younger than 16 years old, by visiting our site you expressly confirm that the necessary consent has been obtained from your parents and/or legal guardian.

THIRD-PARTY HOSTING SERVICES

Within the scope of processing, a third-party provider provides the services for hosting and display of the website on our account. In the weighing of interests, this serves to maintain our predominant legitimate interests in the correct portrayal of our website. All data collected in connection with the use of this website or in forms intended for that purpose described below is processed in the third-party servers. Processing on other servers takes place only to the extent explained here.

This service provider resides within a country of the European Union or the European Economic Zone.

ACQUISITION, PROCESSING AND UTILISATION OF YOUR PERSONAL DATA

We collect personal data if you provide it voluntarily when you contact us. Personal data are all those data, which permit to identify a person directly or indirectly, e.g. name, address, etc. We use the data indicated for processing your orders and enquiries (Product’s information, price requests or discount campaigns).

CONTACT FORM, PRICE REQUEST & PRODUCT’S INFORMATION

We collect personal data if you indicate them voluntarily when contacting us, sending us a price request or product’s information request. We use the data indicated only to elaborate your enquiries. So we collect only data and information which are necessary to respond to your enquiry.

After completion of the enquiry, data are deleted from our databank if you wish it.

SUBSCRIPTION TO OUR NEWSLETTER

If you subscribe to our newsletter, we use the required data or details you indicated separately in order to send you our e-mail newsletter regularly. The indication of your e-mail address is necessary, further information is voluntary. The newsletter contains news, information about products and prices or discount campaigns. You can unsubscribe at any time.

A service provider sends the newsletter as part of a processing on our behalf, to which we pass on the information you have provided for this purpose.

This service provider resides within a country of the European Union or the European Economic Zone.

REGISTRATION OF PERSONAL ACCOUNT

We collect personal data if you provide it voluntarily when you create a personal account. We only collect personal data to guarantee the access to the desired information when visiting https://www.sportokay.com. We collect and elaborate only information and data which are necessary for this purpose. Your e-mail address serves as username for the access to your account and for that reason it is saved permanently.

Your customer account can be cancelled at any time if you wish it.

ORDERS

With your order, we collect only personal data which are necessary for the fulfillment and execution of our contract. With your order we save the text of the contract (concrete ordering data and GTC) and send you the order information by e-mail. You can read our GTC any time here. When you make an order, you can see your past orders in your personal account.

We periodically send accurately chosen offers regarding our products by e-mail to our customers and registered customers. You may opt out of using your email address for promotional purposes at any time by sending an informal email to contact@sportokay.com or by clicking on the "unsubscribe" link at the bottom of a newsletter.

LEAVING A RATING FOR THE SHOP

When you leave a rating for our shop it occurs voluntarily through the rating systems we offer. The data are elaborated and used differently by each system. For more information, please read the privacy policy of the respective rating system. To read the collected ratings of our shop we added the Trusted Shops Trustbadge in our shop. This serves as preservation for a correct presentation of our offer according to Art. 6 para. 1 sentence 1 lit. F GDPR. The Trustbadge and all services related to it are offered by Trusted Shops AG, Subbelrather Str. 15C, 50823 Köln.
When opening the Trustbadge access data, such as the name of the requested file, your IP-address, date and time of access, data volume transferred and accessing provider, are saved in so-called server logfiles. These data are not evaluated and overwritten automatically max. 7 days after the end of your visit in our site.

Further personal data are communicated to Trusted Shops only if you agreed to it and if you decide to use Trusted Shop products after the order or if you are already registered to Trusted Shops. In this case, the contractual agreement between you and Trusted Shops applies.

LEAVING A RATING FOR AN ARTICLE

When you leave a rating for an article you bought in our shop, the rating will be connected to your order to verify the validity and trustworthiness of the rating. De e-mail address is used to verify the actual connection between the rating and the customer of the shop and his/her order. The e-mail address, as well as the order’s no. and the rating, are saved for this purpose. When you leave a rating for a product also the description and article number will be saved together with your rating.

We publish the rating in our shop, together with your name, your country, your number of orders and given ratings. We do this to make your rating trustworthy and measurably for other customers. A summary of all the ratings you left is also available in your account. Your e-mail address is never public.

Your rating can be cancelled any time if you wish it.

APPLICATION

If you make an application through our shop for a job at SportOkay.com, your personal data will be used exclusively for the occupation of the job and for the examination and processing of the application. To consider your application in future as well for other job openings, as you send us your application documents, you agree that we can keep it in the future, even after the retention period expires.

Your application documents can be deleted any time if you wish it.

CONTEST

The data of the winner like first name, last name, postal address, and email address, will be collected and used for the fulfillment and processing of the prize. If necessary, they will be passed on to the cooperation brand for the shipping, otherwise to no other third parties. The data will not be used for any other purpose. In addition, the social media name of the winner will be mentioned and used in the advertising media used by SportOkay.com. This includes the announcement of the winner on the website of the operator and its social media platforms.

The participant may revoke his declared consent at any time.

 

TRANSMISSION OF PERSONAL DATA

According to Art. 6 para. 1 sentence 1 lit. F GDPR we transmit your data to the shipping company entrusted with the delivery in order to fulfil the contract, as far as it is required for delivering the ordered goods. In order to process payments we pass the required payment details to the bank instructed to carry out the payment and, if applicable, to a payment service provider instructed by us or the payment service provider you chose during the ordering process. Service providers collect information as well, as far as you create an account related to them. In this case you have to insert the login information directly in their sites and the privacy policy of the provider applies.

Please note that when using services offered by third-parties the personal data are sent directly to the third party, at most as well to third countries, and therefore they are not in the area of responsibility of SportOkay.com anymore. Please note the disclaimer of the third-party provider.

DATA SECURITY AND ENCRYPTION

Transactions processed at SportOkay.com are secured by our technical and payment service providers. Information that is exchanged for the means of the payment is encoded via “Secure Socket Layer” (SSL) protocol. These data cannot be discovered, intercepted, or used by third parties. Neither will they be saved in our data systems or in the data systems of our service provider.

We use both technical and organizational measures to secure our online shop and systems against data loss, destruction, access, manipulation or distribution by unauthorized persons. Access to your customer account is only possible by entering your personal password. Please keep your login details confidential at all times and always close your browser window once you have finished communicating with us, especially if you are using a shared computer.

USE OF COOKIES

We use cookies on our site in order to enhance the attractiveness of our online shop and enable the use of specific functions. These cookies are simple text files saved to your computer. They help to identify a user’s surf-behaviour and thereby allow parts of the online shop to tailor specific information to the interests of the user. Most of the cookies we use will be deleted from your hard drive after you have ended your browser session (i.e. session cookies). Other cookies remain on your computer and allow us to recognize your computer when you next visit (i.e. permanent cookies). These cookies remember information so you do not need to re-enter information in forms. Our partner organizations are not authorized to gain, edit or use personal data through the use of cookies on our website.

Cookies do not collect any personal data and thus, they do not identify you as an individual user. Please note that some cookies are created as soon as you come to our website. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given page or generally. Please note that disabling cookies may limit your access to some features of our website. Below we present information on cookies we use and how you can customise your browser in that respect.

Necessary cookies
These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

Analytical / performance cookies
These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.

Functionality cookies
These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g.  ads that match your interests).

Targeting cookies
These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.

Third-party cookies
The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymised data under a user ID. These pseudonymised data will not be associated with your personal data at any time.

How can I change cookie settings in my browser?

Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:

Internet Explorer™: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies  

Safari™: https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE

Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html

PRODUCT RECOMMENDATIONS BY CRITEO AND GOOGLE

On this website, we use technologies by Criteo GmbH and Google Inc. to collect and save anonymised information about the surfing behaviours of our visitors for marketing purposes. This data is saved by using “Cookie” text files on your computer. Criteo uses an algorithm to analyse surfing behaviours in order to provide targeted product recommendations in the form of advertising banners on other online shops (i.e. publishers). Under no circumstances can this data be used in order to personally identify any user of this website.

The saved data is strictly used to improve our offer. There is no further use or distribution of this data to third parties. You can object to this fully anonymous analysis of your surfing habits on this website by clicking on the following link: Criteo Opt-Out. You can also deactivate the Google-Service here.

If you have chosen to opt-out of the use of cookies, but would like to see personalized Criteo banners again, click here to opt back in: Criteo Registration.

Further information about the Criteo technology is available in the Criteo Privacy Terms.

Google Double Click Cookie

In connection with the use of Google Analytics (see below), this site uses the so-called DoubleClick cookies which enable recognising your browser whenever you visit other websites. The information generated by cookies about your visit of this website  will be transmitted to and stored by Google on servers in the United States. As IP anonymization is enabled on this website, some parts of the IP address will be masked within the area of member states of the European Union or other parties to the Agreement on the European Economic Area before sending. Only in exceptional cases is the full IP address sent to a Google server in the USA and masked there. Google will not associate your anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

Google will use this information to analyse how you use the website and tailor ads to be displayed to you, to compile reports about your website activities and ads for advertising providers and to provide other services related to the use of the website and the Internet. In addition, Google may transfer this information to third parties from time to time if this is required by the law or if third parties process such data by order of Google.

You may disable cookies used by Google; for this purpose, go to Google ads settings.

Alternatively, you may disable third-party cookies; for this purpose, go to the opt-out page of the network advertising initiative: http://optout.networkadvertising.org/?c=1#!/

You may also disable installation of cookies by making appropriate settings in your browser; please note that in this case not all website features may be fully accessible to you. For more information on Google privacy policy click here.

Google Tag Manager

To manage the interest- or location-based advertising services, we also use Google Tag Manager. The Tag Manager tool alone is a domain that does not use cookies and does not record any personal data. It is rather that the tool enables firing other tags which then record data from time to time (for more information, see above). If you disable a tag on the domain or cookie level, all tracking tags implemented within Google Tag Manager will be disabled.

Social Media Plugins from Facebook, Google+, Twitter and Instagram

Our online shop uses social plugins ("plugins") from the social network Facebook and Google+, as well as from the microblogging-services Twitter and Instagram. These services are offered by Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC (“operator”).

Facebook is operated by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). You can find an overview of the Facebook Plugins and their look here: https://developers.facebook.com/docs/plugins

Google+ is operated by the Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). You can find an overview of the Google Plugins and their look here: https://developers.google.com/+/web/

Twitter is operated by the Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). You can find an overview of the Twitter buttons and their look here: https://about.twitter.com/en_us/company/brand-resources.html

Instagram is operated by the Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). You can find an overview of the Instagram buttons and their look here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

When you open a webpage in our site which contains the plugins, your browser transmits the information directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly from the operator to your web browser and integrated in the site. Through the integration of the plugin the operators get the information that your browser opened our site, even if you do not own an account or you are not logged in. This information (together with your IP address in short form) is sent directly to the servers in the US and is saved there by the single operator.

If you are logged in in your profile, the operator can immediately connect your visit to your Facebook, Google+, Twitter or Instagram profile. If you interact with the plugins, i.e. clicking on the “Like”, “+1”, “Twit” or “Instagram” button, the information will be sent as well to the operator server and saved there. Furthermore, the information will be sent to your accounts and posted, so that your contacts can see them.

The purpose and scope of the data collection and the further processing and use of the data by the operators, as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of the single social media providers.

Facebook privacy policy: http://www.facebook.com/policy.php

Google privacy policy: http://www.google.com/intl/de/+/policy/+1button.html

Twitter privacy policy: https://twitter.com/privacy

Instagram privacy policy: https://help.instagram.com/155833707900388/

If you do not want Google, Facebook, Twitter or Instagram to assign data directly to your account via our website, you must log out of your social media profile before visiting our website. You can prevent the social media plugins from loading using an add-on for your browser, i.e. the script blocker “NoScript” (http://noscript.net/).

GOOGLE ANALYTICS

Our online shop uses Google Analytics, a website analysis service provided by Google Inc. (www.google.de). This according to Art. 6 para. 1 sentence 1 lit. F GDPR. Google analytics uses so-called “cookies”, which allow an analysis of the usage of our shop. The information generated by the cookie about your use of this website, i.e web browser type and version, operating system, referrer-URL (visited sites), hostname of the pc (IP-address), time of the server request, is normally transmitted to a Google server in the USA and stored there. Through IP-anonymisation on this website being activated, your IP address will however be shortened by Google beforehand within the member states of the European Union or in other signatory states to the European Economic Area Treaty. This guarantees a masking of your IP-address, so that all data are collected anonymously. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there.

Acting under the authority of this website operator, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services for the website operator linked to the use of the website and the internet. The IP address transmitted from your browser within the parameters of Google Analytics will not be merged with other Google data.

You can prevent the collection of the cookies using the settings of your browser. Please note that in this case some features of our shop are not fully available.

You can prevent the collection by Google of the data (including your IP address) created by the cookie and relating to your use of the website, as well as the processing of these data by Google by downloading and installing the browser plug-in which is available through the following link.

http://tools.google.com/dlpage/gaoptout?hl=en

Alternatively to the browser plugin, you may click this link to prevent Google Analytics from recording your data on our online shop in the future. In this process, an opt-out cookie will be stored on your end-user device. The opt-out cookie is only valid for this browser and in our shop. If you clear your cookies, you will have to click the link again.

Information on how to use the opt-out cookie: https://developers.google.com/analytics/devguides/collection/gajs/?hl=en#disable].

We use Google Analytics to collect data for statistical purposes from Double-Click-Cookies and AdWords. If you want to avoid this, please deactivate it here: http://www.google.com/settings/ads/onweb/?hl=en

More information about Google Analytics and privacy terms in the Google Analytics Help: https://support.google.com/analytics/answer/6004245?hl=en

LINKS TO OTHER WEBSITES

The links on our online shop to other websites are mere signposts to these sites. SportOkay.com does not identify itself with the contents of these websites and does not hold any kind of liability. External links will be immediately deleted when noticing any violations of the law. Please point out to us any such cases.

In case you should have further questions, please contact us at contact@sportokay.com.

RIGHT TO INFORMATION AND CONTACTING US

You have the right to be provided with information free of charge with regard to the personal details stored with us and, if applicable, the right to correct, block or delete this data. Please contact us directly via the contact details in our legal notice if you have any questions on the collection, processing or use of your personal details, if you require any information regarding your data or if you would like to correct, block or delete them and if you would like to revoke your agreement or revoke a specific use of data.

Manufacturer and safety information